Return & Refund Policy

At 【请替换：店铺名称】, we want you to be completely satisfied with your purchase. If a product does not meet your expectations and is eligible for return, you may request a return by following the guidelines outlined below.

Return Eligibility

Return requests must be submitted within 30 calendar days of receiving the order.

Conditions for Returns

To be eligible for a return, the product must meet all the following requirements:

Be unused and in its original condition.
Be returned with the original packaging, when applicable.
Include all original accessories and components.
Not be altered, damaged, or improperly used.

Returns that do not meet these conditions may be refused.

Non-Returnable Items

The following items are not eligible for return:

Personalized or made-to-order products.
Digital products and downloadable content.
Gift cards.
Clearance or final-sale merchandise.
Products that have been used, installed, modified, or damaged.

Return Procedure

To initiate a return, please contact our customer service at 【请替换：客服邮箱】 within 30 days of receiving your order. Returns requested after this window may not be accepted.

Returned products will be inspected upon receipt. After approval, refunds will be processed to the original payment method within 5-7 business days. Please note refund processing times may vary depending on your payment provider.

Damaged or Incorrect Orders

If you receive a damaged, defective, incomplete, or incorrect product, please keep the item and its original packaging intact while we investigate the issue. Contact us promptly at 【请替换：客服邮箱】 to report the problem.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a defective, damaged, or incorrect product. In such cases, we will cover the return shipping expenses.

Shipping fees for original orders are calculated and displayed at checkout.